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The library in which you work has been receiving lots of complaints about the very slow manual process necessary to borrow and/or return books. Patrons have been complaining for quite some time and the Head Librarian has decided to invest in a state-of-the-art automated circulation system.The Head Librarian has been allocated a strong budget and is considering implementing an ICT solution to address all our current problems. At the same time, he has allocated you as the Systems Analyst to prepare the necessary documents required to buy a system in view of you experience in managing the Circulation Section of the library.Your role is to interview all necessary stakeholders and prepare whatever is needed to accomplish this project in a professional manner.